Direct Customers: Product Cancellation and Refund
Product once ordered and paid, can only be cancelled in same day. Post day cancellation would not be entertained. However, the deposited amount can be used to avail other products and services. Product once reached at customer’s address, would only be returned if found damaged. Customer has to bear the cost of return courier.
Service Partners: Cancellation and Refund
Once paid for the business leads, in case of non-service to the claimed lead or other reason except service partner’s reason, cancellation or refund will not be done. Instead, service partner can claim for the other available leads against the same paid amount.